The hotel Waldorf Astoria is world renowned for its personalized services and luxurious amenities with all the sophistication available in New York. Waldorf Towers and Waldorf Astoria offer 1,413 suites and guest rooms featuring internet access, voice mail, flat screen television and marble bathrooms. It is located few minutes away from the International Airport. The midtown Manhattan hotel is an ultimate destination for attentive 24-hour room service.
The multi-lingual Concierges create a residential feel and are used to guest requests such as performing an arrow and bow ceremony which they somehow managed to fulfill their wish. No requests or workloads are denied by the very friendly and helpful staff. In another instance, concierges enjoyed helping an Ethiopian family while shopping for furnishings and equipments for the bakery in their native place and you can remember them helping in thanks giving dinner for one of the guests.
Waldorf Astoria Hotels and Resorts is ready to take the concept of concierge one step further with the launch of exclusive services for leisure and business travelers with customized and personalized service. Each guest will be allotted a personal concierge to accomplish the services such as making reservations, packing luggage, ordering a car, sending guests packed lunches and many more.
Each concierge will work for him/her from the beginning to end of the stay. The moment the guest books a room the concierge will have a contact with the guest directly. If the guest accepts his service, he greets him at the time of his arrival and makes sure of himself till the guest reaches home safely. The noble mission of concierge is to meet guests’ needs carefully which is the very essence of the historic hotel.