Oplicity was launched recently by its two founding directors Malcolm Tod and Shelly Dowie. They are both yachting industry veterans and have conceived Oplicity as a bespoke, member’s only club offering superyachts, their affiliates and the luxury lifestyle industry a wide ranging concierge service around the globe around the year. It is the only agency that provides every member world class concierge service 24/7 and its membership is a must-have for the international yachting and luxury lifestyle industry. The founding directors of the company recognized the need for a personalized concierge member’s club that could address both the business as well as individual needs. The directors have over 20 years of collective experience in the industry and they not only have a deep insider knowledge but have developed a trusted network of global contacts over the years. You can depend on them to provide services that most other agencies would categorize as impossible. According to their respective expertise the directors have demarcated their responsibilities clearly and have assembled a highly skilled team of assistants to provide impeccable first rate service.
The goal of Oplicity is to deliver seamlessly on each and every request, wherever and whenever, on time and within budget. They have put in place an extensive network of global suppliers who can deliver against all odds to guarantee the members peace of mind and give them sufficient time to enjoy other more interesting pursuits. The one line that keeps everyone at Oplicity motivated all the time is “To deliver the opulence the clients expect effortlessly”. Shelley Dowie, one of the directors of the company has spent 10 years of her life on super yachts and most of them as the Chief Officer. Her multi-tasking skills are phenomenal and her commitment to excellence in high end service ensures that every member of the concierge club receives the same level of service. Her man management skills are inborn and she has employed that talent for organizational development to create a structure that delivers without fail. Malcolm Tod, the other director is a Royal Navy engineer and has achieved a Lloyd’s Marine Surveyor’s diploma and has completed the Clipper Round The World Yacht Race.
Oplicity has designed a range of membership options at different price points. For an annual fee the member gets access to a team of Lifestyle Managers whose skills, experience and insider knowledge ensure that they can deliver on any request. There are different levels of membership and if you so choose you can have your own Personal Lifestyle Manager. There are a range of exclusive discounts and benefits that come along with the membership. The membership options have been tailored according to the client’s needs. Broadly there are three categories, namely Premium, Prestige and Elite. The services provided to the members are endless. The agency sources products and parts, arranges contractors, organizes cars and flights along with security. The agency can secure VIP tables at prestigious clubs and can take care of anything else the member asks for. Oplicity, based in UK also gives the assurance to its members that there are no percentages added to the cost of services procured for the members.