If you haven’t been on Crystal Symphony you don’t really know what a luxury cruise experience can be. It is the minor details that add up to make a memorable experience. Their staff have been selected and trained to meet the highest standard of excellence. The concept of ‘customer care’ has been really inculcated in all of them. They are there not only to respond to your queries but also record all your personal preferences to tailor the service to your liking. This is what differentiates a luxury cruise from a regular one. Over twenty years of its existence Crystal Cruise has established itself as the premier luxury cruise line and has won innumerable accolades over the years.
The small details I was talking about starts with the staff addressing you by name. If you are a repeat guest the ‘welcome backs’ herald your return and believe me there are many amongst the 900 guests on board. The welcome drink on Crystal is not an already poured glass of bubbly but you are comfortably seated in the Bistro, where properly chilled French Champagne is poured until sailing. The rooms also have a very welcoming design and state of the art amenities. You get a feeling of space even in the bathrooms with dual-vessel sinks, tub and shower. The décor all over the ship is that of a subdued elegance.
You settle down so quickly and comfortably in Symphony that you aren’t very surprised by the highest quality of food served on board. You start expecting the best of everything. And you are not disappointed as there are well executed international dishes on every menu. There are low salt, low fat and sugar free items available and even special dietary needs are accommodated. Apart from the main dining hall there are specialty restaurants that provide authentic variety and quality. Crystal is planning to offer their cruises as all-inclusive from 2012 when a selection of alcoholic beverages will be complimentary. Crystal Spa and the many lounge areas help you relax and get ready for the some of the best entertainment you’ll find on the high seas.